4 Essential Demands Independent Insurance Agency Owners Should Have For Their IT Guy

It’s a concerning reality that many businesses only turn to their IT companies when disasters strike, and some IT providers are content to wait for that inevitable call. Some may not even pick up the phone when you need them! This passive approach is not only risky but also detrimental to your agency’s growth and stability. As an independent insurance agency owner, it’s crucial to demand more from your IT services firm.

“Keep my Agency safe!”

• Why You Should Care: In the insurance industry, trust is paramount. Your clients entrust you with their most sensitive personal and financial information. A security breach can lead to significant financial losses, regulatory penalties, and a damaged reputation. Safeguarding this data is not just a legal obligation; it’s a fundamental aspect of maintaining your clients’ trust.  

• Taking Action: By demanding robust security measures from your IT services provider, you demonstrate your commitment to protecting your clients’ data and your business’s integrity. 

“Help me keep costs down!”

• Why You Should Care: Running an independent insurance agency involves managing various expenses. Outsourcing your IT services should be a cost-effective choice, allowing you to allocate resources more efficiently. Without proactive IT support, you risk costly downtime, which can result in missed opportunities and frustrated clients.  

• Taking Action: Insist that your IT provider helps you avoid costly disasters, emphasizing your commitment to optimizing your agency’s financial health.

“Help me stay proactive!”

• Why You Should Care: Cyber threats are ever-evolving, and the consequences of falling victim to an attack can be severe. Being proactive in addressing potential issues can prevent not only financial losses but also protect your agency’s reputation and client relationships.  

• Taking Action: Maintain open lines of communication with your IT team and actively engage in discussions about security and risk management. Your proactive approach will resonate with clients, reassuring them that their data is in safe hands.

Keep my network up-to-date!”

• Why You Should Care: Outdated network technology is a prime target for cybercriminals. A security breach can lead to data theft, regulatory fines, and legal consequences. Keeping your network technology up-to-date is a vital part of your overall security strategy.  

• Taking Action: Prioritize regular updates and patches to close security gaps. Show your commitment to staying ahead of potential threats, earning the trust and confidence of your clients.

As an independent insurance agency owner, the importance of demanding more from your IT services firm cannot be overstated.  

Security, cost savings, proactive maintenance, and up-to-date technology are not just checkboxes to tick—they are critical components of your business’s success and longevity.

By taking action and prioritizing these aspects, you protect your agency, clients, and your reputation. It’s time to be proactive, safeguard your business, and show your clients that their trust is well-placed in your capable hands.