NYDFS cybersecurity rules apply to mortgage companies.
If your company holds a mortgage license in New York, NYDFS 23 NYCRR 500 applies to you, regardless of size or staffing.
No mortgage company is exempt.
Plain-English guidance. No obligation.
Licensed in NY? Then DFS Compliance isn’t optional.
You’re likely required to comply if your company:
1
Is licensed by the New York State Department of Financial Services
2
Operates from or does business in New York
3
Handles NPI (Non-Public Personal Information)
4
Uses cloud software, third-party vendors, or remote employees

What DFS auditors ask for

Can you check every box?
Regulators expect documented controls you can prove.
You must have:
Written cybersecurity policies
Risk assessments and gap tracking
Strong access controls (MFA)
Threat detection and incident response
Vendor and third-party oversight
Audit-ready documentation
Policies alone are not enough. Prove it or face the fines.

Stricter rules.
Shorter deadlines.

Recent NYDFS amendments increase expectations and enforcement, with phased deadlines through 2026.

HERE IS WHAT’S CHANGING

Stricter NYDFS requirements.
Key updates include:
-
Expanded MFA requirements
- Stronger governance and oversight
expectations
- More detailed incident and ransomware
reporting
- Faster notification timelines for regulators
72h to report an incident.
Under NYCRR 500.17, mortgage companies must report qualifying cybersecurity events within 72
hours, and ransomware payments within 24
hours.
Miss the deadline, and you risk violations,
penalties, and reputational damage.
The clock starts ticking as soon as an incident is
confirmed.
Even temporary failures can result in serious consequences under NYDFS 23 NYCRR 500. Letting these gaps go unchecked
can put your entire business at risk.
What happens if you’re not
compliant.
Regulatory scrutiny & fines
NYDFS can issue immediate corrective actions.
Forced remediation
You may be forced to patch gaps in days, not months.
Business disruption
Security incidents can freeze operations or cause outages.
Reputational damage
Clients and partners will lose trust if you’re caught unprepared.
Compliance isn’t just required,
it’s a smart business move.
NYDFS compliance isn’t just about checking boxes, it’s how smart agencies reduce risk, protect clients, and stay competitive.
Lower cyber exposure
Plug gaps before they’re exploited.
Stabilize daily operations
Reduce downtime, IT stress, and tech chaos.
Win customer trust
Show clients you're serious about data protection.
Ace future DFS audits
Have everything in order before they ask.
Good compliance isn't just protection.
It’s a
growth advantage.

MOTIVA IS HERE TO HELP

You’ve seen what NYDFS requires and what’s at stake if you’re not ready.
Now let’s help you get clarity.

Start with a free NYDFS Compliance
Starter Pack!
Start With a Free NYDFS Compliance Starter Pack
A simple, no-pressure way to understand where you stand.
Includes:
A conversation with Walter Contreras, Founder & CEO
High-level review against NYDFS 23 NYCRR 500
Identification of key gaps and risks
Clear, prioritized next steps
Why Mortgage Companies
Trust Motiva
25+ years supporting regulated businesses.
Cybersecurity, IT, and compliance — unified.
Built specifically for NYDFS environments.
Direct guidance from the CEO, not a sales rep.

Independent cybersecurity expertise that helps organizations identify risk before it becomes a crisis.

Not Sure Where You Stand? Get Clarity.

A short conversation can help you understand your obligations, risks,
and options, before regulators or incidents force the issue.

Book a Security & Compliance Review