Need help?
You’re in the right place.

Real people. Clear answers. Multiple ways to reach us,
without frustration or runaround.

Need help?
You’re in the right place.

Real people. Clear answers. Multiple
ways to reach us, without frustration or
runaround.

Book my call

HOW CAN WE HELP?

Choose the support for you.

No hoops. No confusion.

Schedule a call with a Motiva team
member who understands your
environment.
Prefer email? Reach us directly, no
guessing which department to
contact.
Existing customers can submit a
request for technical or account-
related assistance.

Trusted by thousands.
Highest ratings.

Motiva is proud to be one of the highest-rated Managed IT and Cybersecurity providers, with a 5-star Google rating from over 500 reviews. Our clients consistently recognize us for responsiveness, expertise, and care, especially when it matters most.

Frequently Asked Questions

Quick answers to common questions,
always available.

1
How do I get support from Motiva?

Getting help is simple. You can book a call, send us a message, email our support team, or—if you’re an existing client—submit a request through the Motiva Portal. Choose the option that’s easiest for you, and we’ll take it from there.

2
How quickly will someone respond?

We aim to respond as quickly as possible during business hours, and often much sooner. Our team prioritizes clear communication, so you’ll always know what’s happening and what to expect next.

3
Who will I speak with when I reach out?

You’ll connect with a real Motiva team member who understands your environment and your needs. We don’t route you through endless departments or automated systems.

4
What if I’m not a client yet?

That’s completely fine. You can still reach out, ask questions, and explore our resources. If you decide to work with Motiva, we’ll guide you through the next steps when the time is right.

WELCOME BACK

Already a Motiva Member?

Access your Motiva Portal.

SIGN IN TO MOTIVA

OUR APPROACH

Support built around people,
not processes

We believe support should feel personal, clear, and reassuring. When you reach out to Motiva, you’re not navigating a maze of departments or automated responses — you’re connecting with a team that values your time, understands your business, and takes ownership of your experience.
Our goal is simple: To make sure you feel supported, informed, and confident — every time you interact with us.

GET IN TOUCH

Reach out, we’ll help
you figure it out.

Available hours:
Mon - Fri / 8am - 6pm