No Goal! World Cup streaming cut off by cyberattack on FuboTV.
An outage during the World Cup streaming on FuboTV of the match between France and Morocco has been confirmed to have been caused by a cyberattack.
FuboTV subscribers were unable to log into the platform at around 2PM ET when the match was about to begin.
Source @topher_gill
Due to the way FuboTV set up their methods of contacting support – which requires customers to be logged in – customers were unable to report the outage.
Many customers took to Twitter to complain about the outage. FuboTV eventually responded as they began to address and work on the issue.
“Apologies to customers who are having issues with the France vs Morocco game. We are addressing the issue. Please note you can stream this game directly on FOX as well for free,” reported the FuboTV Twitter account.
However customers continued to express their anger in the twitter comments. FuboTV has not since commented about any refunds on their service due to the outage at this time. Any further inquiries that have been made by other sources have been referred back to their posted statements online and no further statements have been made by FuboTV.
On December 14, 2022, the day of the Qatar 2022™ semifinal match between France and Morocco, many FuboTV customers experienced issues accessing their accounts,” reads a statement by FuboTV on their website.
“FuboTV takes this matter very seriously. Once we detected the attack, we immediately took steps to contain the incident and worked to restore service to all of our users as quickly as possible. Service was fully restored by last evening. We deeply regret the disruption caused by this incident in the meantime.
We have reported the incident to law enforcement and have engaged Mandiant, an industry-leading incident response firm, to assist with our continuing investigation and response. Our primary focus currently is on ensuring that the incident is fully contained and that there is no threat of further disruption for any of our customers.”
FuboTV reports that they are currently investigating the attack with cybersecurity firm, Mandiant. Currently they believe the attack was a resold of a breach of servers or their network which resulted in systems shutting down in order to prevent the attack from spreading.
“Our investigation is at an early stage, but we are committed to transparency regarding this incident. We will provide an update at an appropriate time when we have more information to share.” - FuboTV
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Walter Contreras
Walter Contreras has over 25 years of experience in information technology, including cybersecurity, with a focus on the Insurance Industry. As both a computer scientist and a graduate of the Columbia University Business School’s Executive MBA program, Walter understands how the world’s digital transformation is impacting small and medium businesses. His mission is to deploy information technology to protect and empower entrepreneurs.
